This page sets out the rules that apply when you hold an nubd account. It is meant to be read rather than skimmed, so each section handles one subject: your account, your money, your bonuses, and how we settle a bet when a result is unclear.
Who these terms cover
These terms are the agreement between you and nubd. They apply from the moment you open an account, sign in, deposit or place a bet, whether you use the website or the nubd app on your phone. Read them once before you register, so no rule about limits, bonuses or payouts catches you out later.
Where a section of these terms conflicts with the law of Bangladesh, the law applies and the remaining sections still stand. Extra rules for a single product, such as a cricket market or a payment partner, sit alongside this page and apply only to that product.
Your nubd account
One person, one account
One person may hold one nubd account. Your name, mobile number, National ID and bKash or Nagad number cannot be shared with a second account, and opening another account to claim a welcome bonus twice counts as bonus abuse. If we link two accounts to the same person, we keep the older one, close the newer one, and may remove winnings that came from the duplicate.
Details that match your ID
Register with your real name, date of birth, mobile number and address, spelled as they appear on your National ID. Withdrawals go only to a bKash, Nagad, Rocket, Upay or bank account in that same name. Mismatched details are the most common reason a payout is held, so correct them in your profile before you deposit, not after you win.
Age
You must be 18 or older to hold a nubd account. If we find an account opened by someone under 18, we close it, return the deposits made into it and void any bets placed on it. We may ask for a document showing your date of birth at any point, not only on the day you withdraw.
Signing in safely
Your username and password belong to you alone. Do not share them, do not let a friend sign in on your phone, and do not leave them in a chat thread. nubd staff never ask for your password or for a one-time code sent by SMS. Anyone who does is not contacting you from nubd, whatever the message claims.
Sign out on shared devices and change your password if you think someone else has seen it. If we notice a sign-in from an unusual location, we may freeze withdrawals until you confirm the activity with live chat. That pause protects the balance; it is not a penalty.
Deposits and withdrawals
The minimum deposit is ৳400 and the minimum withdrawal is ৳1,400. A Classic tier account can take out up to ৳65,000 in a single day, and higher VIP tiers raise that ceiling. Deposits usually reach your nubd balance in 4 minutes. Withdrawals usually clear in 34 minutes, though a first payout can take up to 2 hours while checks run.
- bKashDeposit 4 min · Withdrawal 34 min
- NagadDeposit 4 min · Withdrawal 34 min
- RocketDeposit 4 min · Withdrawal 34 min
- UpayDeposit 4 min · Withdrawal 34 min
- Bank TransferDeposit 4 min · Withdrawal 34 min
Send money only from an account registered in your own name. A deposit from a friend's bKash number is returned to the sender minus the transfer charge, because we cannot credit money we cannot trace back to you. Keep the transaction ID until the amount appears in your balance and the nubd wallet shows the same figure.
How bonus money works
Every nubd bonus carries a 25x wagering requirement. A ৳1,000 bonus therefore needs ৳25,000 in settled bets before any of it can be withdrawn. Bonus money is not cash: it sits in a separate balance, and it converts only once the requirement is met in full.
| Term | What it means |
|---|---|
| Welcome bonus | 175% up to ৳27,000 |
| Reload bonus | 18% on later deposits |
| Daily cashback | 0.9% of qualifying play |
| Referral reward | ৳350 per invited friend |
| Wagering | 25x before withdrawal |
| Smallest deposit | ৳400 |
| Smallest withdrawal | ৳1,400 |
| Daily withdrawal cap | ৳65,000 on Classic |
| Offer window | 7 days from the claim |
| Document review | Up to 24 hours |
Not every bet counts the same. Some slot titles and live tables contribute a smaller share toward wagering than others, and bets that are voided, cashed out early or placed on both sides of one market do not count at all. Each offer page lists what contributes before you claim, so check it first.
Identity checks before a payout
Before your first withdrawal we confirm who you are. Send one clear photo of a National ID card, passport or driving licence, plus a selfie if live chat asks for one. The review takes up to 24 hours. Send the whole document with all four corners visible; a cropped photo is the reason most checks are sent back.
Verification happens once. After that, later withdrawals follow the normal 34 minute path. If your name changed or your ID was renewed, send the new document and we update the file on your nubd account.
Fair play rules
Accounts are closed when play stops being genuine. The actions below are not allowed at nubd, and each one can lead to voided bets, a removed balance or a closed account:
- Using bots, scripts or any software that places bets for you.
- Opening more than one account, or playing through someone else's account.
- Matched betting or arbitrage across two accounts to lock in a bonus.
- Exploiting a pricing or software error instead of reporting it to live chat.
- Asking your bank or bKash to reverse a deposit after you have played it.
- Hiding your location with a VPN to reach a market you cannot legally use.
How bets are settled
Cricket markets settle on the official result published by the governing body for that competition, including BPL, T20 and ODI fixtures. If a match is abandoned, called off or moved before a result, bets on the affected markets are void and the stake returns to your nubd balance. Markets already decided, such as the toss, stay settled.
Casino rounds settle on the result recorded by the game provider's server, not on what a screen showed during a dropped connection. The RTP printed on a game is a long-run average across millions of rounds. It describes the game itself, not your next spin.
Limits, suspension and closure
We may cap stakes, remove a bonus or suspend an account when we see signs of duplicate accounts, payment fraud or abuse of a promotion. Where we can, we tell you why and give you room to answer. Balances earned from genuine play are returned once the checks finish.
You can close your own account whenever you like. Withdraw your balance first, then ask live chat to close it. Closure is permanent for that account, and reopening later is not automatic.
When something looks wrong
A deposit left my bKash but never reached my nubd balance
Send live chat the transaction ID and the amount. Most missing deposits are matched within minutes once we have that number, and any amount we cannot match is returned to the sending account.
My withdrawal has been pending for longer than usual
A first payout waits for the identity review, which takes up to 24 hours. Later ones normally land in 34 minutes. If yours is still open after a day, the usual cause is a name that does not match the receiving bKash or bank account.
I think a bet was settled the wrong way
Quote the bet ID to live chat before the market is closed out. We check the result against the official scorecard or the provider's round record and correct the settlement if the record shows a different outcome.
Changes to these terms
We update this page when a product, a payment partner or a local rule changes. The version published at the time you placed a bet is the version that applies to that bet. Keep using your nubd account after a change and you accept the new wording. If you do not accept it, stop playing and withdraw your balance.
Where to get help
Live chat is open 24/7 and is the fastest route for anything tied to a payment or a settled bet. For general questions about deposits, bonuses or the app, the help pages answer most of them before you need to type a word. Sign-in trouble is usually fixed by a password reset.
Ready to play? Head back to the nubd home page to see what is running today, or register an account and read this page again at the deposit step.